Welcome & Quick Orientation
Welcome to the Trezor onboarding presentation. This page (and the steps below) are designed to guide new users through initial setup, ensure security best practices, and point you to official resources. Treat the hardware device, recovery seed, and your PIN as the foundation of your crypto security — handle them carefully and never share them.
Step 1 — Unbox and Inspect
Open your Trezor package and verify packaging integrity. Official packages include tamper-evident seals and a device card. If anything looks altered, contact official support immediately. Physically inspect the device for scratches or unexpected signs of prior use.
What to check
- Seals intact and package undamaged.
- Included accessories match the packing list.
- Keep your invoice and serial number for records.
Step 2 — Initialize with trezor.io/start
Go to the official start page to download the latest Trezor Suite or follow the browser-based setup. Always type the URL manually or use a bookmark — avoid search-engine links for setup steps. The start page walks through firmware update checks, device naming, and recovery creation.
PIN and Recovery
When creating a PIN, choose one that is memorable for you but hard for others to guess. The recovery seed (24 words) is the single most important element — write it down by hand on the supplied recovery card and store it offline, in a safe location.
Step 3 — Firmware & Software
Install the official Trezor software (Trezor Suite) or use the recommended web interface. The device will prompt for a firmware update during initial setup; accept it only if the update is verified by the official start process. Firmware ensures latest security patches and features.
Security tips
- Never install firmware from unknown sources.
- Verify fingerprints or signatures if prompted.
- Use the official website addresses only.
Advanced options
For advanced users: consider using passphrase protection (a 25th word) for an additional layer. Understand that a lost passphrase — unlike a recovery seed — cannot be recovered. Use passphrases carefully and consider storing them in a separate secure physical location.
Ongoing Hygiene & Best Practices
Keep your Trezor firmware and software up-to-date, back up your recovery seed in multiple secure locations if required by your personal risk model, and avoid entering recovery data on any device connected to the internet. Routine audits of stored backups are recommended annually.
IMPORTANT: Trezor staff, official channels, or verified docs will never ask for your PIN or the full recovery seed. If someone asks, treat it as a scam and report it immediately.